The Château des ducs de Bretagne was awarded the Tourisme & Handicap label for being accessible to all four disabilities (motor, sight, hearing, mental). It is a rare example in France of maximum accessibility in a 15th century building. And, though certain restrictions for accessibility linked to the historical monument remain, the Château is working hard to offer the best access possible to all of its content.
Admission is free for the disabled, and their companion.
The courtyard, a part of the ramparts, the garden in the moat, and 28 out of 32 of the castle rooms are accessible, along with the building which hosts temporary exhibitions.
Rest zones are available throughout the visit. Wheelchairs can be borrowed for free.
A tactile itinerary made up of a specific audio-guide and different tactile and sound stations throughout the rooms is available.
An app NantesMusée can be downloaded for free on your smartphone (Apple, Android, Windows Mobile) at the museum ticket booth or from one of the links below.
For questions about comfort and security, it is recommended to come accompanied. Seeing eye dogs are allowed.
The welcome desk/ticket booth has a Hearing Induction Loop (T setting). Audio-guides and headsets used during guided visits are also equipped with hearing loops allowing visitors to discover the multimedia stations and objects in the museum’s collection. The multimedia stations have closed captioning and are interactive.
Video-guides in French sign language are available all year long for visitors to discover the museum and castle, alone or in groups. An app in French sign language called NantesMusée can be downloaded for free on your smartphone (Apple, Android, Windows Mobile) at the museum ticket booth, or from one of the links below.
A help booklet and pedagogical kit are available. They go through the functions of the castle and history of the city through approximately twelve rooms and a selection of objects. Observations, looking for objects, as well as using magnets and idea associations are among the different ways to get a better understanding of activities tied to the port of Nantes. Different devices will help you in your exploration: colour maps showing Nantes quite simply at different historical periods, and multimedia stations (films, terminals, interactive maps) illustrate a variety of subjects.